Coronavirus

Derbyshire Wide Support

Derbyshire County Council, all the district councils, parish councils, voluntary sector organisations and community groups have come together to support homes and businesses throughout Derbyshire. Please scroll down to find links to organisations specific to each district in Derbyshire. 

Derbyshire County Council 

Derbyshire Community Response is coordinated by Derbyshire County Council and is working with several different charities and organisations. This response unit is accepting volunteers and is open for people to register for help. 

County’s Community Response Unit (https://www.derbyshire.gov.uk/social-health/health-and-wellbeing/health-protection/disease-control/coronavirus/community-response-unit/community-response-unit.aspx) 

Vulnerable People

Get coronavirus support as a clinically extremely vulnerable person. 

Register with this service if either:

  • you have a medical condition which means you’re classed as being clinically extremely vulnerable to coronavirus
  • you’ve been told by your GP or hospital clinician that you’re clinically extremely vulnerable and need to ‘shield’

You’ll be able to ask for help if you need it - for example, with getting essential supplies or your basic care needs.

You can register yourself, or on behalf of someone else.

https://www.gov.uk/coronavirus-extremely-vulnerable

Domestic Abuse

Anyone who is at risk of, or experiencing, domestic abuse, is still able to seek support. Derbyshire domestic abuse services are supporting people over the phone, their refuges are still operating, and the police will provide support to all individuals who are being abused.

Derbyshire Domestic Abuse Support Line
Children, young people and families who are affected by domestic abuse or violence can get support, including refuge accommodation, by contacting the Derbyshire Domestic Abuse Support Line.

It's available 24 hours per day, 7 days per week and offers a single point of contact to get the help you need.

Tel: 08000 198 668 and you'll get help from someone close by.

You can also contact them by email: [email protected]

If you're deaf or hearing impaired, text: 07534 617252.

Telephone Befriending Service

Derbyshire Fire & Rescue Service has launched a telephone befriending service. This was initially open to individuals known to the Fire and Rescue Service through their own community work and was then opened out to other agencies and professionals. A number of statutory and community/voluntary sector organisations have been working extremely hard over the past few weeks to put support services in place ranging from food parcels to dog walking. Now that these support services, referral pathways and recording mechanisms are in place across the board, work is being done to streamline services to avoid duplication and multiple referral pathways. 

To this end Derbyshire Fire & Rescue Service has been asked to take referrals directly from the both the Derby City Covid Community Response Hub and the Derbyshire County Council Community Response Unit. This means DFRS will no longer accept direct referrals via the phone or via the [email protected] email address. (updated 11th May 2020)

NHS ADVICE  

  • Anyone with symptoms should stay at home for at least 7 days. 
  • If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. 
  • After 14 days, anyone you live with who does not have symptoms can return to their normal routine. 
  • But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. 
Information: 
  • If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days. 
  • If you have to stay at home together, try to keep away from each other as much as possible. 
  • Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you're staying at home 
Use the NHS 111 online coronavirus service if: 
  • you feel you cannot cope with your symptoms at home 
  • your condition gets worse 
  • your symptoms do not get better after 7 days 

https://111.nhs.uk/covid-19/    If you have no access to the internet then call 111. 

Derbyshire Police  

Call 999 if: 

  • a serious offence is in progress or has just been committed 
  • someone is in immediate danger or harm 
  • property is in danger of being damaged 
  • a serious disruption to the public is likely 

If you're deaf or hard of hearing, use our textphone service 18000. 

Or text 999 if you’ve pre-registered with the emergencySMS service 

 Call 101 for non-emergency enquiries. 

If you're deaf or hard of hearing, use our textphone service on 18001 101. 

* Calls to 101 cost 15 pence per call from landlines and mobiles, no matter how long you're on the phone. 

Foodbanks 

For information on Foodbanks available in your local area and how to contact them, please CLICK HERE to be directed to our list of Foodbanks in Derbyshire. 

Other Agencies

See below for links specific to each Derbyshire district.

High Peak

Contacts in High Peak that can offer help and support during the coronavirus crisis.

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