The Women's Aid Rail to Refuge scheme means that survivors with a refuge space can travel free across England, Scotland and Wales

How it works…. 

  1. A survivor reaches out for support to Women’s Aid. 
  2. Once a refuge vacancy has been confirmed, the survivor will be informed. 
  3. Now that the survivor has a confirmed refuge space, the refuge can book a ticket for the survivor so they can travel for free. 
  4. After booking the ticket, the refuge can send the ticket and collection details to the survivor via a mobile phone. The survivor can then pick the ticket up from the station using any debit or credit card; they can travel like normal, on a normal ticket, without having to declare the ticket was free or that they are fleeing from domestic abuse. 

This service is also available to any children who are travelling with you. 

I have a ticket, what do I need to collect it and use it?  

You will need: 

A mobile phone – This is so the refuge can share the collection code with you. 

Any debit or credit card – You will need to use this to collect the ticket. It does not have to be the same card which was used to book the ticket and your card will not be charged. 

The scheme is not available in Northern Ireland however women in Northern Ireland can get support from Women’s Aid Northern Ireland. 

Men can also use this scheme… 

22 Women’s Aid member services provide refuge places for men,  If a man has a confirmed place at a refuge, they can book the ticket for him and any children. 

This scheme will continue after lockdown on Southeastern and great Western Rail networks 

If you need to use this service then please use the link below to access the Women's Aid Chat service where someone will be able to help you.

Women's Aid Chat