If you need help now

If you're experiencing domestic abuse or know someone who is, please call the Domestic Abuse Helpline on 08000 198 668 and you'll get help from someone close by.

If it's an emergency, call 999. 

Silent Solution

If you call 999 from a mobile but it is not safe for you to speak, Silent Solution is a system the police use to assess and respond to your call.  Call 999 and if it's not safe to respond to the BT operator when they ask what service you require, stay connected.  If the operator hears any suspicious noise you will be transferred to the police.

If nothing is heard you might be asked to press 55 - this will connect you to a police call handler.  Listen carefully to their questions and instructions so they can assess your situation and arrange for assistance.

Accidental 999 calls from a landline are less likely so if you call 999 from a landline but are unable to speak, you will be connected without being asked to enter 55.

You can also email the support line giving a number you can be contacted safely at [email protected]

If you're deaf or hearing impaired, text the Derbyshire Domestic Abuse Support Line on call 07557 800313. Emergency SMS - text: 999.

For the National Domestic Violence 24-hour help line call 0808 2000 247.

Women's Aid online chat service - Open Monday to Friday from 10am to 12pm.

Men's Advice Line call 0808 801 0327.

Respect helpline for anyone who is worried that they may be harming someone else and would like help. call 0808 802 4040.

Galop - national helpline for lesbian, gay, bisexual and trans people experiencing domestic abuse. call 0800 999 5428.

For more information on The Willow Project, please email Emily Brailsford, [email protected]

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