Updated 2nd March 2022

Click here for advice and support if you are struggling to pay your bills

'Top Tips' Energy Saving Poster

Energy Saving Advice

Running Costs - Household appliances, heating and hot water

Healthy, Warm and Well in Derbyshire Pamphlet

Information about the Government's Energy Bills Rebate Scheme

Utility aid energy updates

Figures published by National Energy Action (NEA) state that around 4 million households in the UK are in fuel poverty, unable to live in a warm dry home.

The Bank of England has warned householders to prepare for the steepest drop in living standards for 30 years as the cost of living continues to increase. Inflation rose steeply in October to its highest rate in nearly a decade. 

Predictions suggest that inflation will soar to 7.25 percent by April, meaning the cost of everyday goods like groceries will continue to rise while the majority of wages remain stagnant.

The Office for National Statistics has highlighted that increased household energy bills are a key driver of the rise in inflation. Ofgem announced that the energy price cap – determining the maximum energy companies can charge – will rise by 54 percent in April.

Peter Smith, Director of Policy and Advocacy at fuel poverty charity, National Energy Action, comments:

“The cost of living in the UK is soaring to its highest level in a decade."

“Household energy bills were the biggest driver – which have increased by well over £200 since last winter."

“If energy bills go up again in April by between £400 and £600, as predicted by some energy experts, the cost of heating a home will have more than doubled in a year." 

“Over the same period, those on the lowest incomes have seen their income plummet by over £1000 per year. This places an impossible burden on the shoulders of the poorest households and by April an additional 1.2 to 1.5 million more households would be plunged into fuel poverty across the UK."

“Without any additional support, millions are sinking further into debt and many are turning off the heating. This leaves them at acute risk of serious ill-health as we head into colder weather. There is already some worrying evidence that is already leading to premature deaths, with weekly deaths up 16.8% more than the five-year average.

If you are struggling to pay your fuel bills ...

Scroll down to find out more about agencies and schemes that are here to help. 

Derbyshire Districts Citizen's Advice 

DDCAB have trained advisers who can advise on; energy switching to save money, applications for warm home discount and other grants, signing up to priority service registers, money-saving tips, reducing your water bill, and a variety of other things designed to save you money. The Citizen's Advice Service can also help you look at ways to maximise your household's income, including checking whether you are eligible for any benefits and grants.

DDCAB have a partnership with Western Power Distribution through the ‘Power Up’ projects to ensure that people in the Midlands, South West and Wales receive free, independent, confidential and impartial advice on energy, benefits, and health related issues.

For more information, and to book an appointment call this free adviceline number: 0808 278 7954.

For web-based information and support on the following issues, the national Citizen's Advice Bureau has a comprehensive website covering the following:

Warmer Derby and Derbyshire

Warmer Derby and Derbyshire offer advice about cold homes, energy bills, switching tariff, how to make your home more energy efficient and how to apply for grants for heating systems and insulation. You can contact them by:

Marches Energy Agency 

Marches are a Midlands based charity who deliver practical solutions to help reduce fuel poverty and cold homes, promote energy reduction and encourage the uptake of renewable energy.

Marches can help you with:

  1. Checking your suitability for heating and insulation grants.
  2. Finding trusted heating and insulation installers.
  3. Tariff switching advice.
  4. Energy supplier disputes or fuel debt.
  5. Accessing additional support through our partners, such as income maximisation.
  6. Thinking about energy saving tips and renewable energy options.

There has been an extension to the Marches Energy Agency prepayment voucher scheme. The scheme was originally set to end in January but has now been extended to 31st March 2023. A recent report estimated that 3.2 million people across Britain ran out of credit on their prepayment meter last year because they couldn’t afford to top it up and the hope is that the scheme can help as many of those people as possible. (20/01/23)

You can contact Marches by:

The Money Advice Service, Turn2Us and StepChange can also offer support and guidance.

The Money Advice Service - How to save money on gas and electricity bills
Turn2Us - Coping with the rising costs of energy bills
StepChange Charity - How to manage energy bill arrears

The Government has announced a package of support to help households with rising energy bills, worth £9.1 billion in 2022-23. Marches Energy Agency has summarised what this support will look like in the following document. Click below to download a copy. 

Energy Bills Rebate - Factsheet